Assurance Training & Sales do not offer refunds on training products.

Students who fail to  attend training with out providing minimum of 2 working days notice will forfeit all fees paid. 

Students who have not completed the required pre course work will not be eligible to attend training, and will need to re book a class at full cost as we are not able to resell the position you have purchased.

Its just like the cinema, if you dont show up with your quiz completed, no refund or free reschedule is available.

Students who provide 2 working days notice will be able to reschedule one time with out further charge.

Reschedules beyond this will incur $35.00 admin fee per reschedule.

Employers wishing to reschedule students who are unable to attend booked in house onsite training may be issued credit notes for public classes, with $35.00 rescheduling fee per employee. Credit notes remain valid for 6 months.

First Aid products may be returned for a store credit if undamaged and unopened, and in saleable condition. Store credits will remained valid for 6 months and may only be used for first aid products.