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Mental Health First Aid

Mental Health First Aid

Regular price $299.99
Sale price $299.99 Regular price

CHCMHS001 Work with people with mental health issues

CHCCCS019 Recognise and respond to crisis situations

We are excited to deliver this qualification!

With 4 hours of immersive eLearning prior, students will spend 5 hours in the training centre, putting into practice communication and support strategies for friends and co-workers in need.

This will be available from May 2025

Please contact us to book a date for your team.

For course details and to use afterpay or your discount code please scroll down.

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Course Description

CHCMHS001 Work with people with mental health issues 

CHCCCS019 Recognise and respond to crisis situations

4-5 hours eLearning + 4-5 hours face to face.

Emersive, current and relevant.

Learn how to support mental health issues with CARES, and current tools.

Knowledge evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • legal and ethical considerations (international, national, state/territory, local) when working with people with mental health issues, and how these are applied in organisations and individual practice:
    • children in the workplace
    • codes of practice
    • discrimination
    • dignity of risk
    • duty of care
    • human rights
    • informed consent
    • mandatory reporting
    • privacy, confidentiality and disclosure
    • policy frameworks
    • records management
    • rights and responsibilities of workers, employers and individuals
    • specific mental health legislation – impact on individual workers and consequences of breaches
    • work role boundaries – responsibilities and limitations
    • work health and safety
  • values and principles of the mental health sector, including:
    • recovery
    • recovery oriented practice
    • health promotion and prevention
    • holistic approach
    • empowerment/disempowerment
    • access and equity
    • early intervention
    • rights
    • social justice and inclusion
    • citizenship
  • different contexts of mental health work, including:
    • historical context, changing attitudes to mental health and approaches to working with people with mental health issues
    • social context. changing societal views of mental health and approaches to working with people
    • political context, government policies and initiatives affecting the mental health sector
    • economic context, the current economic situation as it relates to and affects the mental health sector and the subsequent impact on people
  • impact of own attitudes on working with people with mental health issues
  • key issues facing people with mental health illnesses, including impact of prejudice and discrimination
  • myths and facts about mental illness
  • types of mental illness
  • existing services to address a person’s needs and rights
  • appropriate responses to changes in mental health, mental distress and crisis
  • circumstances in which referral to a health or other professional is appropriate

 

1. Establish respectful relationships with people with mental health issues

1.1 Communicate in a way that develops and maintains respect, hope, trust and self-direction

1.2 Work in a way that reflects and prioritises the person’s right to self define and direct their own recovery

1.3 Recognise and respect the person’s social, cultural and spiritual differences

1.4 Support the person to understand and exercise their rights

1.5 Maintain confidentiality and privacy of the person within organisation policy and protocols

2. Determine the needs of people with mental health issues

2.1 Gather and interpret information about the person’s needs from the person and other agreed sources

2.2 Identify and discuss with the person services and strategies that support empowerment and recovery

2.3 Support the person to express their own identity and preferences and avoid imposing own values and attitudes

2.4 Identify duty of care and dignity of risk considerations in collaboration with the person

3. Work with people with mental health issues to meet aspirations and needs

3.1 Provide support that facilitates progress towards the person’s goals in collaboration with the person and their care network

3.2 Work in ways that uphold the person’s rights

3.3 Adapt service delivery within organisation policies and procedures to meet the person’s specific needs and requirements

3.4 Document interactions and services according to organisation policy and procedures

3.5 Respond promptly and supportively to people experiencing distress or crisis

3.6 Work within the limits of own knowledge, abilities and work role and make referrals to other services as indicated by the person’s needs

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Shipping

Standard Shipping Under 5kg  (2-8 Business Days) $10.95

Standard Shipping 5-7kg (2-8 Business Days) - $14.95

Standard Shipping 7-10kg (2-8 Business Days)- $20.95

 Standard Shipping 10-20 (2-8 Business Days) - $45.95

Cut off  for order processing is week days is 12pm 

We use Australia Post. Tracking ID is emailed once processing is complete.

We like to recycle packaging to keep costs down and increase customer value.

Timeframes Explained

The timeframe for order delivery is divided into two parts:

Stage 1: Processing Time
Order verification, tailoring, quality check and packaging. All orders are sent to our sales team the same day the  order is placed. They then processes the order, which can take an additional 1-2  days.


Stage 2: Shipping Time
This refers to the time it takes for items to be shipped to the destination, after the processing time. This is usually 2-8 days, 8 days at usually for WA and remote locations.

 Order Tracking

Your order will ship within 2 business days from the date of your order -- usually much sooner!  Once it's been shipped, we'll notify you via email with a tracking link, so you can track its package on its way to you. This will be sent to the email you provided during checkout.

If you do not receive tracking information from us within six business days of your order, feel free to email us at admin@assurance.training and we'll be glad to help.

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