Shipping
Shipping in Australia
Free Shipping - Spend over $750*
Standard Shipping Under 5kg (2-8 Business Days) $5
Standard Shipping 5-10kg (2-8 Business Days) - $14
Standard Shipping 10-20 (2-8 Business Days) - $25
Cut off for order processing is week days is 12pm
We use Australia Post. Tracking ID is emailed once processing is complete.
We like to recycle packaging to keep costs down and incread customer value.
Timeframes Explained
The timeframe for order delivery is divided into two parts:
Stage 1: Processing Time
Order verification, tailoring, quality check and packaging. All orders are sent to our sales team the same day the order is placed. They then processes the order, which can take an additional 1-2 days.
Stage 2: Shipping Time
This refers to the time it takes for items to be shipped to the destination, after the processing time. This is usually 2-8 days, 8 days at usually for WA and remote locations.
Order Tracking
Your order will ship within 2 business days from the date of your order -- usually much sooner! Once it's been shipped, we'll notify you via email with a tracking link, so you can track its package on its way to you. This will be sent to the email you provided during checkout.
If you do not receive tracking information from us within six business days of your order, feel free to email us at admin@assurance.training and we'll be glad to help.